Executive Dashboard

Real-time pulse of your creator education platform

AI Insight SummaryLive · GPT-class

Kepuasan customer naik +3.2% minggu ini, didorong oleh kelas AI Content Mastery. Namun model memprediksi 318 student berisiko churn dalam 14 hari. Rekomendasi: jalankan re-engagement campaign pada cohort Oktober & review materi Brand Building 101.

CSAT Score

92.4%

+3.2%

vs last month

NPS

Promoters 74%

Avg Rating

4.78

+0.12

of 5.0

Retention

87.1%

-1.4%

30-day cohort

Active Students

12,840

+842

this week

Churn Risk

318

-22

predicted

Rating, CSAT & NPS Trend

Last 12 months

RatingCSATNPS

AI Sentiment Analysis

From 18,420 feedback texts

Positive

68%

Neutral

22%

Negative

10%

Student Engagement

Watch time · Posts · Community activity

Updated 12s ago

Survey Funnel

Completion rate 45.7%

Feedback Heatmap

Volume by day × hour (UTC+7)

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Low

High

24h

Real-time Feedback

Streaming from in-app surveys, Discord, webinar chats

R
Rina A.·AI Content Mastery2s
Mentornya jelas banget, materi AI-nya gampang dicerna 🔥
positive
D
Doni P.·AI Video Editing14s
Bagian editing kurang dalam, butuh contoh lebih banyak.
negative
S
Sasha K.·Short Video Algorithm32s
Live session-nya interaktif, suka komunitasnya.
positive
M
Made G.·Monetization Playbook1m
Materinya oke, tapi kecepatan video terlalu cepat.
neutral
P
Putri L.·Brand Building 1012m
Wajib banget buat creator pemula. 10/10!
positive
A
Arif M.·Storytelling3m
Webinar minggu lalu kurang fokus, banyak melenceng.
negative

Mentor Performance

Comparative analytics across active courses

Mentor	Course	Rating	CSAT	NPS	Students
AR Aulia Rahman	AI Content Mastery	4.92	96	78	1,240
BS Bima Saputra	Short Video Algorithm	4.81	93	71	980
CL Citra Larasati	Monetization Playbook	4.74	91	64	860
DW Dharma Wijaya	Storytelling for Creators	4.69	89	60	720
EP Eka Putri	Brand Building 101	4.55	86	52	640
FN Fajar Nugraha	AI Video Editing	4.88	94	73	1,120

AI Recommendations

Auto-generated actions

Mentor 'Eka Putri' berisiko churn

NPS turun 8 poin dalam 14 hari. Rekomendasi: review materi & buka 1:1 session.

Sentimen positif naik 12%

Topik 'AI editing tools' paling banyak dipuji minggu ini di komunitas Discord.

318 student berpotensi churn

Model prediksi mendeteksi penurunan engagement 7 hari berturut. Trigger campaign re-engagement.

Webinar 'Algoritma 2026' overperform

CSAT 97% dengan retensi tonton 84%. Pertimbangkan untuk dijadikan evergreen course.

Negative Feedback Alert

Spike terdeteksi pada course "Brand Building 101" — 14 feedback negatif dalam 2 jam terakhir, 78% menyebut "materi terlalu cepat" & "kurang contoh praktis".